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NewlyopenedpositionsatBlueOcktopus
Key Account Manager - Customer Success
Who will be responsible for building and maintaining strong relationships with strategic clients, ensuring their success and satisfaction in the loyalty and retail domain..
We are seeking an experienced Key Account Manager – Customer Success – who will be responsible for building and maintaining strong relationships with strategic clients, ensuring their success and satisfaction in the loyalty and retail domain.. This role focuses on driving customer retention, growth, and overall satisfaction by understanding client needs, delivering value, and acting as a trusted advisor. The KAM collaborates cross-functionally with internal teams to provide seamless service and support.
Key Responsibilities:
Develop and maintain strong relationships with key accounts, acting as the primary point of contact.
Drive customer satisfaction, retention, and growth by understanding client goals and challenges. Manage contract renewals, negotiations, and customer escalations effectively.
Proactively identify opportunities to upsell, cross-sell, and expand account engagement.
Conduct regular business reviews and strategic discussions to align with customer objectives.
Act as a voice of the customer & collaborate with internal teams to ensure seamless service delivery & to enhance customer offerings.
Monitor key account health metrics and take proactive measures to address potential issues.
Stay updated with industry trends, competitors, and best practices in customer success.
Qualifications & Skills:
Experience: 1-2 years in Customer Success, Account Management, or related roles.
Industry Knowledge: Experience in Loyalty & Retail is an advantage
Communication: Excellent verbal and written communication skills. English, Hindi, Marathi, any other language will be an advantage
Problem-Solving: Strong analytical and problem-solving abilities with patience. Ability to work cross-functionally with internal teams.
Relationship Management: Proven ability to build and nurture long-term customer relationships.
Results-Oriented: Track record of meeting and exceeding customer retention and growth targets.
Be part of a dynamic and growing team that values customer success.
Opportunity to work with leading brands and high-value clients.
Competitive salary, benefits, and professional growth opportunities.
If you are passionate about customer success and relationship management, we’d love to hear from you! Apply now by filling the details below.
Apply for Key Account Manager – Customer Success
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Generate personalized rewards and automate loyalty programs using advanced AI technology. Drive deeper customer engagement with intelligent content creation.
Easily integrate secure payment solutions, including credit card, PayPal, and more. Streamline transactions and offer flexible payment options for users
Easily integrate with various platforms and systems to streamline loyalty management. Connect seamlessly with your existing tools for a unified experience.
As an SME Sales Executive, you will be responsible for identifying, prospecting, and closing sales opportunities with small and medium-sized enterprises (SMEs). You will build strong relationships with potential clients, understand their business needs, and offer tailored loyalty program solutions that add value to their operations.
Job Description:
*Research and identify potential clients through various channels, including online research, industry events, referrals, and networking.
*Cold call, email, and engage in other outreach methods to initiate contact with prospective clients.
*Serve as the main point of contact for clients throughout the sales process, addressing any inquiries and concerns promptly.
*Develop and deliver proposals that outline the proposed solution, pricing, and terms.
*track and manage leads, opportunities, and sales activities using CRM (Customer Relationship Management) software.
*Regularly update sales forecasts, pipeline reports, and other sales-related documentation.
*Stay updated on industry trends, market conditions, and competitor activities.
*Primary responsible for new client acquisition & generating revenue by selling SAAS – based platform to retailers
* Responsible for generating leads & doing face to face or VC meeting on daily basis with clients to generate revenue
* Candidate with experience in Retail sales & IT sales will be preferred
Qualifications & Skills:
Experience: 2-5 years of B2B sales experience, preferably in loyalty programs, SaaS, fintech, or related industries.
Strong communication, negotiation, and presentation skills.
Ability to understand business challenges and offer effective loyalty solutions.
Self-motivated, target-driven, and able to work independently.
Experience in handling SME clients and managing the end-to-end sales cycle.
Proficiency in CRM software and Microsoft Office Suite.
Why Join Us?
Opportunity to work with a growing and innovative loyalty solutions company.
Competitive salary with performance-based incentives.
Career growth and learning opportunities in a dynamic sales environment.
A supportive and collaborative work culture.
🚀If you’re passionate about sales and helping SMEs grow through loyalty programs, apply now!
Apply for SME Sales Executive Role
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As a Customer Success Associate, you will play a vital role in ensuring our clients maximize the value of our loyalty solutions. You will be responsible for onboarding new clients, providing ongoing support, and fostering strong relationships to enhance customer satisfaction and retention.
Key Responsibilities:
Act as the primary point of contact for clients, ensuring a smooth onboarding process.
Provide training and guidance to clients on how to effectively use our loyalty platform.
Understand client needs and proactively offer solutions to maximize engagement and program success.
Monitor client performance metrics and identify opportunities for optimization.
Address client inquiries, resolve issues efficiently, and ensure a seamless experience.
Work closely with internal teams (sales, product, and marketing) to improve customer experience.
Gather client feedback to contribute to product improvements and service enhancements.
Qualifications & Skills:
Experience: 1-3 years in customer success, account management, or client support, preferably in loyalty programs, SaaS, fintech, or related industries.
Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).
Excellent communication and relationship-building skills.
Strong problem-solving abilities and a proactive approach to customer needs.
Ability to analyze data and provide insights for program improvement.
Familiarity with CRM tools and customer support software.
Passion for delivering exceptional customer experiences.
Why Join Us?
Work with a fast-growing company in the loyalty and rewards industry.
Competitive salary with growth opportunities.
Be part of a collaborative and customer-focused team.
Gain hands-on experience in enhancing client success and engagement.
🌟If you’re passionate about customer success and helping businesses grow through loyalty solutions, apply now!
Apply for Customer Success Associate Role
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We are looking for a skilled .NET Developer to join our team and contribute to the development of high-quality software solutions. The ideal candidate will have strong experience in C# and ASP.NET, with a passion for writing clean, efficient, and well-documented code. You will work on developing and maintaining web applications, APIs, and database solutions while collaborating with cross-functional teams.
Key Responsibilities:
Develop, test, and maintain web applications using C# and ASP.NET.
Write clean, efficient, and well-documented code following best practices.
Design, develop, and optimize SQL Server or other relational databases.
Build and integrate RESTful APIs to enhance application functionality.
Work with front-end technologies such as HTML, CSS, JavaScript, and jQuery to create seamless user experiences.
Follow Agile development methodologies to ensure efficient project execution.
Collaborate with teams to troubleshoot, debug, and optimize application performance.
Qualifications & Skills:
Experience: 3+ years in software development with a focus on .NET technologies.
Proficiency in:C# and ASP.NET for web application development.
Database Expertise: Strong experience with SQL Server or other relational databases.
API Development: Experience in building and working with RESTful APIs.
Front-End Knowledge: Familiarity with HTML, CSS, JavaScript, and jQuery.
Agile Methodologies: Understanding and experience working in an Agile environment.
Strong problem-solving skills and attention to detail.
Why Join Us?
Opportunity to work on cutting-edge .NET technologies.
Collaborative and growth-oriented work environment.
Competitive salary with career development opportunities.
Work-life balance and flexible working culture.
🚀If you’re passionate about .NET development and building high-quality software, apply now!
Apply for Dot Net Developer Role
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We are looking for a Digital Marketing Executive with 2-3 years of experience to drive our online presence, enhance brand awareness, and generate leads through effective digital marketing strategies. The ideal candidate will have hands-on experience in SEO, social media marketing, paid ads, content marketing, and email campaigns.
Key Responsibilities:
Plan and execute digital marketing campaigns across multiple channels, including Google Ads, social media, and email marketing.
Manage and optimize SEO strategies to improve organic search rankings and website traffic.
Develop and manage engaging content for social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
Analyze performance metrics and generate reports to measure campaign effectiveness.
Manage Google Analytics, Google Ads, and social media advertising to optimize campaign performance.
Conduct keyword research and implement on-page and off-page SEO techniques.
Collaborate with designers and content creators to develop compelling marketing materials.
Stay updated with the latest digital marketing trends and tools to enhance marketing efforts.
Qualifications & Skills:
Experience: 2-3 years in digital marketing with proven expertise in SEO, SEM, and social media marketing.
Education: Bachelor’s degree in Marketing, Digital Marketing, Communications, or a related field.
Strong knowledge of Google Ads, Facebook Ads, and other paid advertising platforms.
Experience with Google Analytics, Google Search Console, and other SEO tools.
Ability to create engaging content for digital platforms.
Strong analytical skills to measure and improve marketing performance.
Excellent communication and teamwork skills.
Why Join Us?
Opportunity to work in a fast-growing digital marketing environment.
Competitive salary with career growth opportunities.
Collaborative and creative work culture.
Hands-on experience with the latest digital marketing tools and trends.
🚀If you’re passionate about digital marketing and want to make an impact, apply now!
Apply for Digital Marketing Executive Role
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We are seeking a Senior Marketing Manager to lead our marketing initiatives, drive brand growth, and develop strategic campaigns that generate leads and customer engagement. The ideal candidate will have extensive experience in digital marketing, brand management, campaign execution, and team leadership.
Key Responsibilities:
Develop and execute comprehensive marketing strategies to drive brand awareness, customer engagement, and revenue growth.
Lead and manage digital marketing campaigns, including SEO, SEM, social media, email marketing, and paid advertising.
Oversee brand positioning, messaging, and content strategy across all platforms.
Plan and execute lead generation campaigns to support business development and sales teams.
Analyze marketing data and performance metrics to optimize strategies and improve ROI.
Collaborate with cross-functional teams, including sales, product, and creative teams, to ensure brand consistency.
Manage and mentor a team of marketing professionals, fostering growth and innovation.
Stay updated with industry trends, competitor strategies, and emerging marketing technologies.
Oversee budget planning and allocation for marketing campaigns and initiatives.
Qualifications & Skills:
Experience: 6+ years in marketing, with a focus on digital marketing, brand management, and strategic planning.
Education: Bachelor’s/Master’s degree in Marketing, Business Administration, or a related field.
Proven expertise in SEO, SEM, content marketing, social media marketing, and paid ads.
Strong analytical and data-driven decision-making skills.
Excellent communication, leadership, and project management abilities.
Experience in managing marketing budgets, campaigns, and vendor relationships.
Ability to thrive in a fast-paced and dynamic environment.
Why Join Us?
Lead high-impact marketing campaigns in a growing and innovative organization.
Competitive salary with performance-based incentives.
Collaborative work culture with opportunities for career advancement.
Work with a passionate and dynamic marketing team.
🚀If you’re a strategic thinker with a passion for marketing leadership, apply now!
Apply for Senior Marketing Manager Role
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We are looking for a Talent Acquisition Executive with 2-3 years of experience to manage the end-to-end recruitment process. The ideal candidate will be responsible for sourcing, attracting, and hiring top talent to support our company’s growth. You will work closely with hiring managers to understand hiring needs and ensure a smooth recruitment experience.
Key Responsibilities:
Manage the full recruitment cycle, from sourcing to onboarding.
Identify and attract top talent through job portals, LinkedIn, networking, and employee referrals.
Screen resumes, conduct initial interviews, and coordinate with hiring managers for further evaluations.
Develop and maintain a talent pipeline for future hiring needs.
Ensure a seamless candidate experience throughout the hiring process.
Collaborate with department heads to understand staffing needs and hiring priorities.
Manage job postings on various platforms and track recruitment metrics.
Stay updated with industry trends and best practices in talent acquisition.
Qualifications & Skills:
Experience: 2-3 years in talent acquisition, recruitment, or HR.
Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
Strong knowledge of recruitment tools, and sourcing techniques.
Excellent communication and interpersonal skills.
Ability to manage multiple positions and work in a fast-paced environment.
Strong negotiation and relationship-building skills.
Why Join Us?
Work in a dynamic and growing organization.
Opportunity to shape the workforce with top talent.
Competitive salary with career development opportunities.
A collaborative and supportive work culture.
🌟If you have a passion for recruitment and connecting the right talent with the right roles, apply now!
Apply for Talent Acquisition Executive Role
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We are looking for a Python Developer with 1-2 years of hands-on experience to join our development team. The ideal candidate will have a strong foundation in Python programming, a basic understanding of Django or Flask, and experience in RESTful API development. You will work on building and maintaining scalable applications, collaborating with cross-functional teams to deliver high-quality software solutions.
Key Responsibilities:
Develop, test, and maintain Python applications using frameworks like Django or Flask.
Build and integrate RESTful APIs to support application functionality.
Work with databases such as MySQL, PostgreSQL, MSSQL, or MongoDB for data storage and retrieval.
Utilize version control systems like Git for code management.
Write clean, efficient, and well-documented code following best practices.
Collaborate with front-end developers and ensure seamless integration with HTML, CSS, and JavaScript components.
Utilize Docker for containerization and deployment of applications.
Perform API testing using tools like Postman to ensure functionality and performance.
Troubleshoot and debug applications to optimize performance and scalability.
Work in an Agile development environment, participating in sprint planning and team discussions.
Qualifications & Skills:
Experience: 1-2 years in Python development.
Frameworks: Basic knowledge of Django or Flask.
API Development: Understanding of RESTful APIs.
Databases: Familiarity with MySQL, PostgreSQL, MSSQL, or MongoDB.
Version Control: Experience with Git.
Problem-Solving: Strong analytical and debugging skills.
Communication: Good collaboration and teamwork abilities.
Containerization: Familiarity with Docker.
Front-End Knowledge: Basic understanding of HTML, CSS, and JavaScript.
Testing Tools: Experience with Postman for API testing.
Why Join Us?
Work on exciting and innovative Python projects.
Competitive salary with opportunities for career growth.
Collaborative and supportive team environment.
Exposure to the latest tools and technologies in software development.
🚀If you’re passionate about Python development and eager to grow in a dynamic environment, apply now!
Apply for Python Developer Role
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You can explore current openings on our careers page and submit your application online. consciousness and relies solely on statistical patterns in the data. Continuous refinement and updates ensure improvements to its capabilities over time.