Boost Your Customer Loyalty
AutomateMaximiseAmplifySimplify Your Growth
Create a rewards program that makes every interaction meaningful and personalised rewards that build lasting connections and keep them coming back for fuelling your growth journey!
Key Achievements and Stats
Boost Your Business with Intelligent Loyalty Solutions
Customised Loyalty Engine
Create a custom loyalty program filled with diverse, engaging features to enable seamless customer interactions across channels, enhancing the loyalty journey across different retail categories.
Personalization and Segmentation
Advanced segmentation uses AI to deliver personalized experiences and strategies that boost relevance, customer engagement, and loyalty, resonating effectively with your customers.
Campaign and Direct Marketing
Execute targeted automated and/or curated campaigns to maximize ROI, drive engagement, and boost sales by directly reaching customers with curated offers for measurable, immediate results.
Reporting and Business Intelliegence
Use AI, Data Science, and ML to transform data into actionable insights. Leverage data-driven dashboards to build strategies that resonate with your unique customer base.
Predictive Forecasting and Analytics
Forecast behaviours and product trends with predictive modelling, empowering businesses to make proactive, data-driven decisions that improve customer satisfaction and optimize inventory.
Value Addition Modules
Utilize tools like referrals, microsites, feedback, and others to enhance overall customer experience at multiple touchpoints, offering meaningful value for objective-driven business needs.
Platform Metrics that Speak Volumes
Loyalty Solutions, Crafted for Every Business Style.
Fashion and Apparel
D2C and E-Commerce
Grocery and Supermarket
Jewellery and High-End
Departmental Store
Food and Beverage
Fashion and Apparel
Jewellery Loyalty
Delight jewelry enthusiasts with loyalty rewards as brilliant as the pieces they cherish, encouraging loyalty with every sparkling purchase.
Appliance Loyalty
Offer incentives for customers investing in high-quality home appliances, making each essential purchase more rewarding.
High-End Retail Loyalty
Reward high-end retail shoppers with benefits that match their tastes, offering exclusivity and value in each luxurious purchase.
Platform Features
Empowering Businesses Across India to Elevate Customer Loyalty, Deepen Engagement, and Build a Strong Foundation for Future Growth.
Effortless Experience
Smooth, uninterrupted and frictionless interactions at the point of sale (POS) to ensure seamless program execution at the store / cashier level, benefiting all stakeholders.
Proven ROI
Loyalty investments are trackable, measurable, and attributable, positioning loyalty programs as revenue-generator assets rather than expenses or a cost-centre.
Intuitive Dashboard
Represents comprehensive data in a simplified visual format, offering quick insights into key metrics and program indicators, highlighting areas for improvement.
Practical Insights
Bridges the gap between data analysis and actionable decisions, enabling informed choices that drive positive outcomes.
Guided Support
Receive expert, human-assisted support and guidance throughout the journey, from initial setup to ongoing program management.
Outcome Based Results
Empowering Businesses Across India to Elevate Customer Loyalty, Deepen Engagement, and Build a Strong Foundation for Future Growth.
Target slow-moving Product
bought product on the same day by effective targeting and communication
Increase frequency
increase in transactions per month by gamifying campaign communication
Tapping inactive base
business generated by targeting At-Risk customers
Target only once spender
business generated by targeting high-spender passive customers
Create brand advocates
referral conversions leading to business generation of 4.83 lacs
Immediate 2nd transaction
visited within 15 days of enrolment by an offer and efficient communication
Convert walk-ins
business generated by converting walk-in members by gamifying in-store experience
Re-activating About-to-Lose Customers
business generated by giving a limited offer for Passive Customers
Targeted Slow-moving Days
increase in Wednesday volumes, almost touching weekend volumes, gave 5x reward points
India's Trusted Loyalty Partner
Empowering Businesses Across India to Elevate Customer Loyalty, Deepen Engagement, and Build a Strong Foundation for Future Growth.
Customer Journeys: Real Stories of Success
Girish Chitale
As a legacy brand, Chitale Bandhu Mithaiwale wanted to engage and grow business responsibly. In this journey, Blue Ocktopus has been an absolute game changer for our business . Since integrating with their platform into our operations, we’ve seen remarkable improvements in customer engagement & loyalty. With their platform, we can effortlessly track customer behavior, reward loyalty, and tailor our offering to meet their preferences.
Yogeshwar Dande
As fourth generation jewelry firm since 1927, I’m thrilled to share our success with the Blue Ocktopus Loyalty Platform. We collaborated with them in 2020. Their platform has made a huge difference. One example is that it has given us the ability to call back and reach out to inactive and lost customers, which was difficult for us to understand quickly. The automation proved us to be a game changer. And today we have growing family of loyal customer base and our customers wouldn’t be happier!
Ankur Savla
We’ve been using the Blue Ocktopus for our Benzer Foods (Supermarket) since 2019 , and we are extremely satisfied with their product and services, leading us to extend it to Benzer Fashions, as well. As a retailer, our primary concern understanding customers and retaining them. With Blue Ocktopus, we understand our customer better. Through targeted promotions and incentives, we’ve seen significant increase in repeat visits and customer satisfaction
Aditya Pendnekar
The entire team of Blue Ocktopus - from the management to our Customer Success Associate are fantastic and extremely committed. They have always come up with extremely innovated ideas to help us get more out of our existing customers. The entire team is super supportive, and they are our partners in enabling us in retaining our existing customers.
Shrenik Bhandari
As a prominent apparel store with over 20+ outlets in Pune, we understand the importance of customer satisfaction. That’s why we turned to Blue Ocktopus. They have been providing exceptional service from 2019 in terms of engaging and retaining customers. Their loyalty platform tool help us to create personalized experiences that keep our customer happy and coming back for more.
Cheerag Goyal
We have been working with Blue Ocktopus since 5 years. The platform has helped us to retain our customers. It easily allows to study my customer data who have stopped coming. We have been able to talk / engage with such customers, identified the problems and fixed them. I would highly recommend Blue Ocktopus and as it has been helpful and have managed to get very good results.
Aviva Pundole
It was most critical to engage your customer with your brand for an offline watch retail chain. We saw a very different angle to customer retention with Blue Ocktopus. The team is amazing and extremely supportive. The provide with the how and what of Loyalty program. Implementing Blue Ocktopus since 2018 has helped us to to generate more business from our existing customers.
Your Loyalty, Your Way
A Platform for Connections and Empowerment
Empower your business with personalized loyalty solutions that drive engagement and retention.